Your Leadership Link by Cullen S. Gibson, Vice President
THE C.R.E. CIRCLE
CUSTOMERS | RESIDENTS | EMPLOYEES |
Customers are especially important people to our organization whether in person, on the phone, or through social media. | Residents are especially important people to our organization whether in person, on the phone, or through social media. | Employees are especially important people to our organization whether in person, on the phone, or through social media. |
Customers are not dependent on us; we are dependent on them. | Residents are not dependent on us; we are dependent on them. | Employees are not dependent on us; we are dependent on them. |
Customers are not an interruption of our work; they are the purpose of it. | Residents are not an interruption of our work; they are the purpose of it. | Employees are not an interruption of our work; they are the purpose of it. |
Customers are not outsiders to our business. They are the most vital part of it. | Residents are not outsiders to our business. They are the most vital part of it. | Employees are not outsiders to our business. They are the most vital part of it. |
Customers are not cold statistics. They are human beings with feelings like our own. | Customers are not cold statistics. They are human beings with feelings like our own. | Customers are not cold statistics. They are human beings with feelings like our own. |
Customers may not always be right, but they are always Customers. | Residents may not always be right, but they are always Residents. | Employees may not always be right, but they are always Employees. |
Customers are always welcomed warmly and with much anticipation. | Residents are always welcomed warmly and with much anticipation. | Employees are always welcomed warmly and with much anticipation. |
Customers enter our doors to new surroundings. We will do our best to make them feel at home. | Residents enter our doors to new surroundings. We will do our best to make them feel at home. | Employees enter our doors to new surroundings. We will do our best to make them feel at home. |
Customers represent our future. Therefore, our future is brighter. | Residents represent our future. Therefore, our future is brighter. | Employees represent our future. Therefore, our future is brighter. |
Customers create stability in our organization when they are happy. | Customers create stability in our organization when they are happy. | Customers create stability in our organization when they are happy. |